Returns & Exchanges Policy
At tiffanylampusa, we want you to be completely satisfied with your lighting purchase. If your new stained glass lamp doesn't perfectly complement your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repack the lamp in its original protective foam and double-walled box to ensure the delicate glass arrives safely back at our warehouse.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package to our returns center, ensuring the RMA is clearly marked on the exterior.
Inspection and Refund
Once our artisans inspect the item for quality, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing